Welcome to the UCR Digital Solutions Limited website (the “Website”). By accessing or using the Website, you agree to comply with and be bound by the following terms and conditions of use (the “Terms”). If you disagree with any part of these Terms, please refrain from accessing or using the Website.

1. Use of Website

1.1. The content of the pages of this Website is for your general information and use only. It is subject to change without notice.

1.2. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this Website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

1.3. Your use of any information or materials on this Website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this Website meet your specific requirements.

1.4. This Website contains material that is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these Terms.

1.5. All trademarks reproduced on this Website, which are not the property of, or licensed to the operator, are acknowledged on the Website.

1.6. Unauthorised use of this Website may give rise to a claim for damages and/or be a criminal offence.

1.7. From time to time, this Website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

2. Acceptable Use

2.1. You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit the use and enjoyment of the Website by any third party.

2.2. You agree not to use the Website:

In any way that violates any applicable national, federal, or local laws or regulations.
To engage in any conduct that is unlawful, harmful, or otherwise objectionable.
To transmit any advertising or promotional material without our prior written consent.

3. Intellectual Property

3.2. You may not reproduce, distribute, modify, transmit, display, perform, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from this Website.

4. Limitation of Liability

4.1. In no event shall UCR Digital Solutions Limited, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Website; (ii) any conduct or content of any third party on the Website; (iii) any content obtained from the Website; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

5. Governing Law

5.1. These Terms shall be governed and construed in accordance with the laws of UK, without regard to its conflict of law provisions.

6. Changes to Terms

6.1. We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 3 notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

7. Contact Us

7.1. If you have any questions about these Terms, please contact us at support@ucr-digitalsolutions.com and phone numbers +448000773875 (UK Tool-Free Number) or +18882081893 (US Tool-Free Number)

By accessing or using the Website, you agree to abide by these Terms. Thank you for visiting UCR Digital Solutions Limited.

Refund and Return Policy for Digital Services

At UCR DIGITAL SOLUTIONS LIMITED, we strive to provide high-quality digital services tailored to meet your specific needs. We understand that circumstances may arise where you need to request a refund or return. Please review the following policy regarding refunds and returns for the digital services we offer:

Website Creation:

Refunds: We offer a full refund for website creation services if requested within 3 days from the date of purchase, provided that no work has been started on your project.

Returns: Once work has commenced on your website project, refunds may be subject to evaluation on a case-by-case basis. Build Fee: 30% cancellation fee when in progress, 70% cancellation fee when site design is delivered for review. Non-refundable once first revision is completed or after 30 days of the date of the transaction.

Website Maintenance:

Refunds: Due to the nature of ongoing website maintenance services, refunds are not typically provided once services have commenced.

Returns: If you are dissatisfied with our website maintenance services, please contact us to discuss your concerns, and we will work with you to find a satisfactory solution.

Digital & Branding Bundle:

Refunds: Refunds for digital and branding bundle packages are available within 3 of purchase, provided that no work has been initiated on your project.

Returns: Once work has begun on your digital and branding bundle, returns may be considered on a case-by-case basis. Logo Design: 40% cancellation fee when in progress, non-refundable once artwork delivered.

Professional Email Signature:

Refunds: Refunds for professional email signature services are available within 5 days of purchase if you are not satisfied with the provided design or functionality.

Returns: Once the email signature design has been finalized and delivered to you, returns are not applicable.

Online Resume CV:

Refunds: Refunds for online resume CV services are available within 5 of purchase, provided that you have not received the final deliverable.

Returns: Once the final version of your online resume CV has been delivered to you, returns are not accepted.

Contact Us: If you have any questions about these Terms, please contact us at support@ucr-digitalsolutions.com and phone numbers +448000773875 (UK Tool-Free Number) or +18882081893 (US Tool-Free Number)

If you have any questions or concerns about our refund and return policy for digital services, please don’t hesitate to contact us. Our team is here to assist you and ensure your satisfaction with our services.

Refund and Return Policy for Compliance Services

MCS-150/ Biennial Updates
USDOT Cancelation
Unified Carrier Registration Filing

Upon activation of our service, we will do our best to ensure a timely delivery of every service requested. You will be contacted via phone or email within 3 business days to verify that either the information has been completed/received, or to gather additional information as required. You will be emailed a confirmation once the services have been rendered. Any changes/updates made to the DOT Number reflect on the FMCSA system the following business day after the update has been filed.

Accuracy of the provided information is your responsibility, and UCR Digital Solutions does not independently verify this information. You affirm compliance with all relevant laws, including data privacy laws, and necessary authorizations in sharing personal information through these services.

Submission of a Report implies your authorization to act on behalf of the Subject of the Report.

While UCR Digital Solutions assists in report preparation and submission, acceptance by USDOT/FMCSA/FinCen or compliance with 49 CFR/ the Corporate Transparency Act is not guaranteed. UCR Digital Solutions does not offer legal or professional advice.

Refunds and returns: You can cancel your services within 24h from the date of purchase, if the service hasn’t been completed. No refunds are available after service completion.

Privacy Policy

This Privacy Policy outlines how UCR Digital Solutions Limited (“we”, “our”, or “us”) collects, uses, maintains, and discloses information collected from users (referred to as “you” or “your”) of the https://ucr-digitalsolutions.com/ website (the “Website”). This Privacy Policy applies to the Website and all products and services offered by UCR Digital Solutions Limited.

1. Information We Collect

We may collect personal identification information from users in various ways, including, but not limited to, when users visit our Website, register on the Website, place an order, subscribe to our newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our Website. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and payment information.

2. How We Use Collected Information

We may collect and use users’ personal information for the following purposes:

To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our Website.
To process transactions: We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To send periodic emails: We may use the email address to send users information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If the user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

3. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website.

4. Sharing Your Personal Information

We do not sell, trade, or rent users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

5. Contacting You

By leaving your information on our website, you consent to us contacting you via email, phone, or SMS regarding your inquiries, orders, or other related communication.

6. Changes to This Privacy Policy

UCR Digital Solutions Limited has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

7. Your Acceptance of These Terms

By using this Website, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Website. Your continued use of the Website following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

8. Contacting Us

If you have any questions about this Privacy Policy, the practices of this Website, or your dealings with this Website, please contact us via email at support@ucr-digitalsolutions.com or by phone +448000773875 (UK Tool-Free Number) or +18882081893 (US Tool-Free Number)

This document was last updated on [03/18/2024].